Frequently Asked Questions

Can Rescue Chocolate help my animal shelter or rescue organization?
What can I do to save more lives?
Is Rescue Chocolate Fair Trade?
Are your chocolates safe for those with food allergies?
How are orders Shipped?
Tell me about your Kosher symbol
I don’t want to order online! Do you offer mail order?
Where does your chocolate come from?
Do you have environmentally-friendly practices?
How does Rescue Chocolate save lives?
Do you ship internationally?
Is chocolate healthy?
Is PayPal Secure?
Do you have sugar-free chocolates?
Do you offer gift certificates? Why is Rescue Chocolate vegan?
Why does the Rescue Chocolate label say "Kosher D"? Doesn't "D" stand for dairy ingredients, which would mean that the chocolate is not vegan?

 

Can Rescue Chocolate help my animal shelter or rescue organization?
Yes! Please contact Sarah at (347) 875-0078 or info@RescueChocolate.com to get your organization saving more lives with Rescue Chocolate!

 

What can I do to save more lives?
Oh, besides eating chocolate? Plenty!
Adopt a shelter pet.
Become a foster in your community.
And most importantly, spay and neuter your pets!

 

Is Rescue Chocolate Fair Trade?
At Rescue Chocolate, we are just as concerned about human beings and the health of our planet as we are about animal welfare. Yet, Rescue Chocolate products do not carry the fair-trade certification logo. How can this be? Stamping something as ‘fair-trade’ is not a panacea. In fact, experts in the field have raised questions about whether the fair-trade system actually does more harm than good, as far as cocoa production is concerned. For more information, please see these two articles by international chocolate authority, Clay Gordon: Unfair Trade: Is Fair Trade Scalable and  Unfair Trade in Belize. Additionally, Rescue Chocolate’s couverture comes from Callebaut, a company which has always been a leader in insuring genuine fair-trade practices. You can read more about it this issue here. Rescue Chocolate continues to make sure that all of our ingredients and products are kind to cocoa farmers worldwide.

 

Are your chocolates safe for those with food allergies?
Rescue Chocolate is free of dairy but it is made in a facility that also handles nuts, wheat, and soy.

 

How are orders Shipped?
We ship most orders via USPS Priority Mail. In some cases, UPS Ground may be used. 

 

Tell me about your Kosher symbol
The OK symbol assures you that all of our chocolates are certified Kosher. Every ingredient used in Rescue Chocolate is certified Kosher OK via Tumbador Chocolate. Rescue Chocolate contains neither dairy nor any dairy/meat derivatives and is produced with equipment used exclusively for non-dairy chocolate in the parve room of our Brooklyn factory.

 

I don’t want to order online! Do you offer mail order?

Print out an Order Form, and mail it with your check to:

Rescue Chocolate

Attn: Sarah Gross

39 Plaza Street West #M1

Brooklyn, NY 11217

If you have any questions about the shipping cost for your order, please email us at info@rescuechocolate.com.

 

Where does your chocolate come from?
The special variety of chocolate that you experience in a Rescue Chocolate bar is called Callebaut, which is one of the most sought after in the world. It was selected by our executive chef Jean Francois Bonnet of Tumbador Chocolates precisely for its satisfying flavor notes and its ability to blend seamlessly with spices and other ingredients. Callebaut supports the fairtrade initiative.

 

Do you have environmentally-friendly practices?
Yes! As much as possilbe, Rescue Chocolate is devoted to limiting our impact on the environment. In addition to being a vegan company, we use biodegradable shipping peanuts for shipments.

 

How does Rescue Chocolate save lives?
Every month or so, Rescue Chocolate picks a far-reaching animal rescue organization. A portion of the sale price of EACH chocolate bar goes to this organization. 

 

Do you ship internationally?
Rescue Chocolate does ship internationally. We will use USPS rather than UPS. Our website currently isn’t able to reflect this, but we keep a close eye out for international orders ship them out via USPS. Your account is refunded the difference after we ship your order.

 

Is chocolate healthy?
Chocolate IS healthy. When not impeded by dairy and massive amounts of sugar, chocolate’s high antioxidant levels do their magic. Chocolate has been shown to do much to improve health: it lowers blood pressure, absorbs free radicals; lessons pain, and promotes alertness.

 

Is PayPal Secure?
Indeed! PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Rest assured, PayPal is the way to go!

 

Do you have sugar-free chocolates?
Rescue Chocolate does not make sugar-free chocolate at this time.

 

Do you offer gift certificates?

Yes, Rescue Chocolate makes an excellent gift for the special people in your life. Click button below!





 

Why is Rescue Chocolate vegan?
All of our chocolates are free of dairy and certified Kosher Parve (our sugar is vegan, too!). For ethical and environmental reasons, Rescue Chocolate contains no animal products. For more information on the health, environmental, and ethical reasons behind veganism, check out this website.

 

Why does the Rescue Chocolate label say "Kosher D"? Doesn't "D" stand for dairy ingredients, which would mean that the chocolate is not vegan?
All of our products are completely vegan, which means no meat or dairy ingredients are ever used. The"D" indicates that the factory where our chocolate is produced also manufactures dairy products for other brands. Sometimes this is indicated with a "DE" instead of just a "D." ("DE" stands for dairy equipment.) However, for that extra bit of clarification, the factory would have to pay an additional fee to the kosher certification authorities, which it is unwilling to do at this point. We hope that in the near future the factory will revert back to the "kosher pareve" certification that used to be displayed on our packaging, so that our customers need not be confused.

 


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